Desire PathsZero-Downtime MigrationSRE-Managed

Our Process

A six-step path from audit to steady-state operations—minimizing retraining, maximizing savings.

Process diagram

Phase 1

Discover & Map

Steps 1–2

Phase 2

Design & Pilot

Steps 3–4

Phase 3

Migrate & Operate

Steps 5–6

1
Discovery
We deep-dive into your current infrastructure, workloads, and pain points.
- •You: Share access to cloud billing, architecture docs, and team interviews.
- •We: Analyze costs, identify waste, and map technical dependencies.
2
Shadow & Map
We observe how your teams actually work and map desire paths.
- •You: Participate in workflow observations and workshops.
- •We: Document real workflows, identify automation opportunities, and draft the future state.
3
Architect
We design a tailored, owned infrastructure solution.
- •You: Review and approve the proposed architecture and migration plan.
- •We: Specify hardware, select software stack, and design for performance and cost.
4
Pilot
We build and test a critical component in the new environment.
- •You: Provide feedback on performance, usability, and integration.
- •We: Deploy, test, and iterate on the pilot component with your team.
5
Migrate
We execute the planned migration with zero downtime.
- •You: Validate functionality and performance post-migration.
- •We: Cutover workloads, decommission old systems, and optimize the new stack.
6
Operate
We manage the infrastructure, you focus on your core business.
- •You: Use the system and provide ongoing feedback for improvements.
- •We: Monitor, maintain, upgrade, and support the infrastructure 24/7.

1
Discovery
We deep-dive into your current infrastructure, workloads, and pain points.
- •You: Share access to cloud billing, architecture docs, and team interviews.
- •We: Analyze costs, identify waste, and map technical dependencies.
2
Shadow & Map
We observe how your teams actually work and map desire paths.
- •You: Participate in workflow observations and workshops.
- •We: Document real workflows, identify automation opportunities, and draft the future state.
3
Architect
We design a tailored, owned infrastructure solution.
- •You: Review and approve the proposed architecture and migration plan.
- •We: Specify hardware, select software stack, and design for performance and cost.
4
Pilot
We build and test a critical component in the new environment.
- •You: Provide feedback on performance, usability, and integration.
- •We: Deploy, test, and iterate on the pilot component with your team.
5
Migrate
We execute the planned migration with zero downtime.
- •You: Validate functionality and performance post-migration.
- •We: Cutover workloads, decommission old systems, and optimize the new stack.
6
Operate
We manage the infrastructure, you focus on your core business.
- •You: Use the system and provide ongoing feedback for improvements.
- •We: Monitor, maintain, upgrade, and support the infrastructure 24/7.

Key Deliverables

Architecture Blueprint

Hardware spec, network plan, security model, and service layout mapped to your workloads.

Migration Plan

Sequenced cutover with rollback points, data move playbooks, and testing gates.

Runbook & SLOs

Operability docs, monitoring dashboards, on-call rotations, and measurable service objectives.

Embedded With You

Weekly working sessions, async updates, and direct engineer-to-engineer channels.

We map desire paths, automate toil, and keep your stack familiar.

Support & Ops

24/7 monitoring, upgrades, and incident response handled by our SREs.

You own the hardware and data; we keep it healthy and fast.

We’ll audit your spend, map your workflows, and design the fastest path to break-even.